Design and Sales
Understanding the factors that affect product selection is what makes our sales staff effective. Whether it be budget constraints, regulatory concerns, revenue creation, or space utilization our sales team works with customers to identify and design product solutions that meet the most complex demands.
Our sales personnel work with end-users, architects, interior designers, and contractors to plan efficient and code compliant educational, athletic, and spectator spaces. We engage with customers to learn their decision drivers and then use the latest drafting and modeling software to develop plans and specifications that can be coordinated with other trade work and building infrastructure.
A proper and complete installation is paramount to closing a project on time. It is also fundamental to maintaining customer satisfaction. TJ Distributors is uniquely positioned to provide installation services because we directly employ a staff of technicians, each of whom is factory-trained and certified to install athletic equipment and seating systems. Each technician is OSHA certified and participates in continuing education to maintain their installation credentials.
Our company does not utilize subcontractors. This allows us to maintain the highest standards of quality and provides us with a measure of flexibility when responding to changes in project conditions. Our responsiveness to customers is unparalleled.
The effective administration of a project is essential to meeting a customer’s expectations. It is to this end that our project management team strives.
Our managers work collaboratively with stakeholders to move orders through the project review stages and on to production. They take a proactive approach to order management, developing schedules that account for all phases of order execution to ensure the timely and accurate delivery of specified products. Additionally, our project managers work with customers to incorporate changes that may arise before products are delivered. It is because of this team’s efforts that our company has been able to maintain an unblemished record of on-time deliveries and turnovers.
Maintenance, Inspection, & Repairs
Regular maintenance of equipment and seating is essential to maximizing the useful life of products and is a key way to avoid breakdowns that can be untimely and expensive to fix. Our company recommends annual inspections of athletic equipment and seating systems to safeguard against costly repairs and potentially hazardous conditions created by malfunctioning or damaged products.
To meet this need, we employ skilled mechanics that have expertise in assessing and repairing athletic equipment and seating systems. Our company also maintains relationships with OEM part suppliers, which allows us to perform maintenance and repairs on products, regardless of make or manufacturer.